These rules describe how to use the Voone service: the app, its browser version and the site. They apply to everyone with an account and to everyone using the service without one.
There is one idea behind them: at sea we answer for each other, and in the service we do too.
This is a translation for convenience. The Russian text at voone.ru/legal/rules prevails.
1. Who can use the service
You can use the service on your own from the age of sixteen. If you are younger, use it together with an adult.
One account belongs to one person. There is no need — and no permission — to pass your account or your activation code to anyone else.
You are responsible for access to your mailbox, for keeping your password safe and for everything published under your name.
2. How to behave
Like a human being. Arguing about the give-way rules is fine. Getting personal is not.
Honestly. Do not claim someone else's experience, miles or certificates. Experience shows on the first outing.
Respecting privacy. Do not publish other people's phone numbers, addresses, photos or messages without permission.
To the point. Advertising, mailshots and offers of services in private messages without the other person's consent do not belong here.
3. What is forbidden
Towards people:
threats, stalking, harassment, insults on any grounds;
unlawful content, scenes of violence, pornography;
impersonating another person, club or organisation;
publishing other people's personal data without their consent;
bulk identical messages and artificial activity.
Towards safety at sea:
passing off someone else's tracks as your own and publishing invented information about weather and passage conditions;
false distress messages and anything that could mislead rescue services;
urging others to act in ways dangerous to life and to the vessel.
Towards the service:
trying to reach other people's accounts and data;
circumventing technical limits, request allowances and the checking of activation codes;
harvesting members' data automatically, using the service through bots and scripts, creating load that interferes with the service;
studying, altering or reproducing the service's source code beyond the rights granted by law;
copying and publishing the service's texts, diagrams, illustrations and lesson material outside the service;
publishing, reselling or passing on activation codes.
4. Your material
The rights to what you create — tracks, notes, photos, messages — stay yours.
By publishing material in the service you allow the operator to store and display it as far as the service needs: to show a message to the person you wrote to, a member card to the community, a track to you on another device. The operator does not sell users' material and does not use it in advertising.
You are responsible for having the right to publish the material: that a photo carries no one else's personal data without consent and that you infringe no one's copyright.
5. Training events and outings
The organiser answers for what they described: place, time, boat, number of berths, level of preparation.
Payments for taking part happen outside the service, directly with the organiser. The operator takes no part in them, is not a party to them and does not guarantee them.
If you cancel, say so in advance: the berth goes to someone else.
The decision to go to sea is the skipper's. No schedule in the service overrides common sense and the forecast.
6. Clubs
The owner and the administrators answer for the club's content and for admitting members.
A request may be declined without explanation. Removing a member is the club's right too.
A club that systematically breaks these rules may be closed.
7. Reports and moderation
Member cards, messages and clubs all have a Report button. Describe what happened and the report will be reviewed.
What the operator can do: hide material, restrict sending messages, remove someone from a club, suspend or close an account. Where life and health are at risk, measures are taken immediately and without warning.
Private messages are not read to build recommendations. They are looked at when a report is being handled — yours or the other person's — and only as far as the review requires.
You can always block a member yourself: they will not see you on the map and will not be able to write to you.
8. Restrictions and blocking
Measures match the breach. The usual order is: a warning — a limit on a particular feature for a period — blocking the account.
An account is blocked without warning if the breach threatens people's life and health, if it involves unlawful content or an attempt to break in, or on a repeated serious breach.
The operator reports a block by email, stating the reason, except where notice would hinder the protection of other users.
How to appeal. Write to hello@voone.ru within thirty days: the decision will be reviewed and answered within a working week. If the block was a mistake, access is restored.
Blocking does not deprive you of the right to receive your data and delete your account.
9. The assistant
The assistant answers with a language model. It can be wrong, including inventing a rule clause that does not exist. Check important answers against the source — the text of the rules is in the service.
The assistant gives no legal, medical or financial advice and does not replace a professional. Do not use its answers as the only basis for decisions that affect safety.
The assistant is available to everyone within a daily allowance of requests, so that the service stays available to everyone. Extra requests are opened by a separate activation code.
10. Decisions at sea
The service is for learning and support. It is not a means of navigation. Everything in it is for reference.
Decisions about going to sea, about the route, about giving way, about anchoring and about acting in an emergency are made by the skipper, and the skipper is responsible for them.
The service does not replace official charts and their corrections, sailing directions and notices to mariners, a chartplotter, echo sounder, radar, AIS, compass, radio, or the forecasts of official meteorological services. Finishing lessons and tests is not a qualification and grants no right to command a vessel.
Details are in the Disclaimer.
11. Ending use
You may stop using the service at any time and delete your account — the procedure is in the Account Deletion document.
The operator may stop serving a particular user on a serious or repeated breach of these rules, with notice by email, except in the cases described in section 8.
12. Changes to the rules
A new version is published at voone.ru/legal/rules and in the app with its date. Material changes are announced in advance. Continuing to use the service after a new version takes effect means accepting it.
13. Details and contact
Operator of the service: Andrey Sergeevich Sokolov, self-employed individual under the Russian professional income tax regime
Taxpayer number (INN): 616804568492
Postal address: 344049, Rostov Region, Rostov-on-Don, Eremenko street 93, flat 117, Russia
Email: hello@voone.ru
Complaints, requests and disputed moderation decisions: hello@voone.ru. We reply within a working week.
The community does not replace rescue services. In distress — Channel 16, MAYDAY and the local emergency services. The app has a Distress screen with the call format, but the transmission goes through your radio, not through Voone.